Shipping & Delivery Policy

Order Processing

All confirmed orders are carefully checked, packed and prepared for dispatch.

• Orders are generally processed within 1–3 business days after confirmation.
• Orders are processed only after successful payment confirmation.
• During festivals, holidays, new collection launches or sale periods, processing may take a little longer.
• Customers will receive shipping details once the order has been dispatched.

Delivery Within India

• Estimated delivery time is generally 3–7 business days depending on the delivery location.
• Delivery timelines may vary for remote and difficult-to-reach locations.
• Orders are shipped through trusted courier and logistics partners.

International Orders

• International delivery generally takes approximately 10–15 business days, depending on the destination country.
• International shipping charges will be calculated at checkout.
• Any customs duties, VAT, import taxes or other local charges are the responsibility of the customer.
• Delivery times may vary depending on customs clearance and local courier services.

Bulk & Wholesale Orders

For bulk purchases, corporate gifting, wholesale or dealership enquiries, please contact our sales team.

• Special pricing may be available for eligible bulk orders.
• Full payment may be required before processing the order.
• Bulk orders may require additional processing time depending on quantity and availability.

Order Changes & Cancellation

• Once an order is confirmed, shipping address and order details may not be changeable.
• Orders cannot be cancelled once they have been shipped.
• Cancellation requests received before dispatch may be considered at our discretion.
• Please contact customer support as soon as possible if you need assistance with your order.

Delivery Issues

• If your package arrives damaged, incomplete or incorrect, please contact us within 48 hours of delivery.
• Please retain the original packaging until the issue has been resolved.
• We strongly recommend recording an unboxing video when opening your package.
• Photos and videos may be requested to help us investigate and resolve the issue.